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Refund policy
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Return Eligibility: Products must be unused, unopened, and in original packaging
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Return Timeframe: 7 DAYS from the delivery date
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Refund Process: After receiving the returned product, refunds are processed within 24 hrs
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Exchange Options: Exchanges allowed for same product only
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Damaged/Defective Products: Contact us immediately at info@farmato.in with photos; we will arrange replacement
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Non-returnable Items: Opened, used, or perishable products cannot be returned
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Return Shipping Costs: Customers are responsible for return shipping charges. However, if the return is due to a damaged, defective, or incorrect product, Farmato will cover the return shipping cost or arrange a pickup.
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